As an SCMC contract awardee, we’re prepared to deliver deeply discounted Cisco products and services to the DOE, National Nuclear Security Administration, and Environmental Management.
We’re offering tools to enhance and modernize the resources and technologies you need to carry out varied and unique missions securely.
Zivaro’s highly certified team provides project, managed, and strategic consulting services to impact your mission, vision, and objectives. Key areas of the DOE IT strategic plan include:
Zivaro has directly supported the Department of Energy and National Nuclear Security Administration for over 15 years. The DOE and NNSA can leverage our highly qualified administrative and technical teams for on-site, dedicated engineering support.
Zivaro’s engineering talent brings over 110 Cisco product certifications, Experience working in Highly Classified environments, and expert support.
In addition, Zivaro has been a Cisco Gold Partner for over 15 years and holds dual Master Specializations in Networking and Collaboration.
Experience You Can Trust
Our teams understand the challenges and nuances unique to federal IT. And we know the procurement requirements you must adhere to maintain compliance.
You’ll be assigned a Customer Service Coordinator to deliver:
We’ve cultivated long-term relationships with industry-leading technology manufacturers (like Cisco) and Systems Integrators (SIs) to support the government’s IT modernization initiatives, factoring in emerging technologies to support the government’s needs into the future. And we’ll never compromise compliance or security.
Through the Cisco Customer Experience (CX) program, we’ll ensure your agency meets its desired outcomes faster. Click here to learn more.
We’ve helped public and private sector organizations stay competitive and mission-focused for nearly 25 years through our capabilities in:
Modernize your infrastructure to meet today's demands and prepare for the future.
We turn your data into actionable insights.
Unified communications and collaboration
Our collaborative solutions enhance your team's speed and innovation.
Stay ahead of threats with our secure, robust network solutions.
Tailored cloud services to meet your institution's unique needs.
Simplify IT operations, reduce your data center footprint, and optimize on-premise workloads.
Seamlessly connect technology frameworks to enhance operational efficiency and dependability in full compliance with federal standards.
Develop bespoke software solutions that meet stringent government security, efficiency, and scalability requirements.
Our teams think beyond the contract to provide additional valuable support to your agency. We’re also here to give you surge support when it’s needed, regardless of geographic location. We’ll ensure the success of your IT initiatives today and into the future through our value-added support services, including:
Helpdesk and Technical Support
Our Technical Assistance Helpdesk gives you 24/7/365 access to Zivaro’s Cisco Certified staff for status inquiries, technical support requests, product returns or replacements, and more.
Warranty Management
It’s our policy to pass manufacturer warranties to you as the end-user. Additionally, we’ll help manage warranty issues and requests on your behalf so you can stay mission-focused.
Lifecycle Management
We offer a holistic solution allowing the SCMC to manage the entire infrastructure lifecycle with near real-time speed and visibility through a simple, easy-to-use platform.
Lifecycle Engineering
Our highly experienced technical engineers are here to support you with lifecycle planning services for both hardware and software, so you don’t have to waste time with renewals or upgrades down the road.
Technical and Account Resources
As a proven Cisco Gold Partner, pre-sales technical support and Lifecycle Management are two of our most significant strengths. We’re built to provide a high-touch experience for pre-sales engineering, post-sales technical support, operations support, device monitoring, maintenance, account management, strategy, and more.
Best-In-Class Customer Service
Customer Service is everything to us. That’s why we’ve invested heavily in our outstanding customer service teams. With Zivaro, you can trust that we’ll do everything in our power to help you realize value quickly so you can maximize the success of your technology investments.
Account Executive
703.303.8478
Account Executive
408.832.7818
Project Manager
303-865-5893
Solutions Architect
303-962-6227
Customer Experience Engineer
720.746.6264
Director of Contracts
720.836.7387
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