Celebrating Outstanding Customer Satisfaction during Customer Service Appreciation Week
It’s the most wonderful time of the year at GTRI, from waffles and coffee to painting and brews, all the bases have been covered. The week of October 6 – 10, 2014 is National Customer Service Appreciation Week, a week that highlights the vital role of customer satisfaction at GTRI. As a company that prides […]
GTRI Announces First Quarter Customer Satisfaction Survey Winner
To ensure we are delivering on our promise of quality , GTRI requests customer satisfaction surveys on a quarterly basis, at the end of a project, and ad hoc. The feedback we receive is very much appreciated and is reviewed by the management team and acted on as needed.
At GTRI, Customer Service is the STAR of the Show
GTRI proudly holds an ISO 9001:2008 quality certification. What does this mean to our customers? By following the standards laid out by the International Standardization Organization (ISO) for a Quality Management System (QMS), we demonstrate our commitment to continual process improvement, and to exceeding our customers’ requirements and expectations.
GTRI Announces Most Recent Customer Satisfaction Survey Winners
Throughout the year, GTRI surveys dozens of customers to make sure we are delivering quality products and services. We have several types of surveys including a general satisfaction survey sent both annually and ad hoc, triggered by an event such as a first order or a certain order size. We also survey our professional services […]
