Zivaro Blog

The Hidden Costs of Not Owning Your Patient Data

Owning your patient data reduces hidden costs and elevates care through improved security and operational efficiency. Key Takeaways: In the digital heartbeat of healthcare, controlling patient data is more than a matter of privacy—it’s a cornerstone of trust and efficiency. Yet, many providers remain entangled in the costly web of relying on third-party data management, […]

Owning your patient data reduces hidden costs and elevates care through improved security and operational efficiency.

Key Takeaways:

  • Empowerment Through Data Ownership: Taking charge of patient data brings operational benefits, enabling healthcare providers to offer personalized, timely, and effective patient care.
  • Security and Compliance: OneHealthEQ’s military-grade security practices exceed industry standards, ensuring that patient data is protected against evolving cyber threats.
  • Financial and Operational Efficiency: Owning patient data mitigates the hidden financial costs and operational inefficiencies associated with third-party data management, allowing providers to allocate resources more effectively.
  • Trust and Transparency: Direct control over data security measures strengthens patient trust, a foundational element of the patient-provider relationship.
  • Data Insights as a Strategic Asset: Leveraging owned patient data for analytics empowers providers to make informed decisions, predict trends, and drive growth.

In the digital heartbeat of healthcare, controlling patient data is more than a matter of privacy—it’s a cornerstone of trust and efficiency. Yet, many providers remain entangled in the costly web of relying on third-party data management, unaware of the hidden risks and missed opportunities involved. 

OneHealthEQ, a Zivaro initiative designed platform to host critical applications, champions the imperative of data ownership, charting a path away from compliance nightmares, financial pitfalls, and operational snags. Through the lens of OneHealthEQ, this blog presents the reasons for healthcare providers to take charge of patient data, the risks and financial repercussions of dependency on third-party data handlers, and how data ownership gives way to operational excellence and security.

Why Taking Charge of Patient Data Matters for Healthcare Providers

For healthcare providers, taking charge of patient data is about empowerment. By owning patient data, providers gain the unparalleled ability to tailor patient care, streamline operations, and make informed decisions rapidly.

  • Ownership means data is readily available at the point of care, ensuring that healthcare professionals have the most up-to-date information at their fingertips. 
  • This immediacy enhances patient outcomes and fortifies the decision-making process with accuracy and depth. 
  • It mitigates the risks associated with fragmented patient histories or delayed information retrieval—scenarios all too common when relying on external data management systems.

What’s more, controlling patient data directly supports the personalization of healthcare. With complete access to patient histories, healthcare providers can design care plans that are meticulously customized to individual patient needs, increasing the effectiveness of treatments and patient satisfaction. 

This level of personalization is not achievable when data is siloed or managed by third-party entities, as critical nuances and opportunities for care optimization can be overlooked.

The Risks and Costs of Not Owning Your Patient Data

The absence of data sovereignty introduces a plethora of risks and costs that can significantly destabilize healthcare operations. Understanding these risks is vital for any healthcare provider aiming to safeguard their practice against the unpredictable tides of the healthcare industry.

Compliance and Legal Risks

Navigating the complexities of compliance and understanding legal risks are primary concerns. Data privacy regulations, such as HIPAA in the United States, set strict guidelines for the handling of patient information. When healthcare providers do not have direct control over their patient data, they risk inadvertently breaching these laws, leading to legal complications and fines that can escalate quickly. This lack of control can also complicate the process of responding to legal requests for patient information, further entangling healthcare providers in legal proceedings.

Financial Impacts

The financial repercussions extend beyond fines and legal fees. Relying on third-party data handlers often comes with recurring costs for access and management, which can inflate operational budgets. Beyond that, data breaches—more likely when control over data security measures is outsourced—can lead to significant financial losses, not just in immediate terms but also through the long-term erosion of patient trust and the potential for litigation.

Operational Inefficiencies

When healthcare providers are disconnected from their patient data, operational inefficiencies are inevitable. The lack of immediate access to comprehensive patient histories can delay diagnoses and treatments, compromising patient care. This inefficiency cascades into broader aspects of healthcare management. From scheduling to billing, each delay or error incrementally undermines operational efficiency and patient satisfaction. The inability to seamlessly integrate patient data across various platforms can also stifle the adoption of innovative healthcare technologies, further anchoring healthcare providers in outdated operational models.

“We value Zivaro’s AWS hosting for eClinicalWorks, which is crucial for our healthcare system. Their expertise and collaboration with our team ensure excellence in infrastructure and transparency. And their commitment to deliver superior patient care, enhancing our focus on healthcare outcomes. We are grateful for their expertise and customized solutions and look forward to ongoing collaboration.”

– IT Director, Faith-Based, Non-Profit Healthcare System

The Security Advantage of Data Ownership

Embracing data ownership offers a twofold advantage: It drastically reduces the security vulnerabilities inherent in third-party data management, greatly enhancing patient trust through demonstrable commitment to data security.

Mitigating Security Vulnerabilities

When healthcare providers take control of their patient data, they directly oversee the implementation of security measures, calibrating them to the specific needs and threats facing their operations. 

The security architecture deployed by OneHealthEQ is a testament to the power of owning patient data. Their military-grade security practices elevate the standard for patient data protection, featuring:

  • Processes and Controls: OneHealthEQ adheres to and exceeds the requirements of NIST 800-53 (REV 4), HITECH, and HIPAA Standard.
  • Advanced Access Control: Secure remote access fortified with multi-factor authentication (MFA) minimizes the risk of unauthorized access.
  • Proactive Threat Management: Built-in intrusion prevention and detection systems, alongside security incident and event management (SIEM), create a proactive defense mechanism that continuously monitors for and neutralizes threats before they can impact the data integrity.
  • Comprehensive Malware Protection: With advanced anti-malware and ransomware defenses, OneHealthEQ shields patient data from some of the most pervasive and damaging cyber threats.
  • Regular Security Assessments: Quarterly vulnerability assessments keep security measures robust and responsive to new vulnerabilities.

Cultivating Patient Trust 

The data ownership model’s meticulous attention to security strengthens patient trust. Knowing that their healthcare provider employs a security framework developed for the DOD, with stringent processes, controls, and continuous assessments, patients can feel assured that their data is handled with the highest level of security. 

In this way, data ownership transcends being a strategic choice; it becomes a profound commitment to security and trust, with OneHealthEQ leading by example. Healthcare providers that embrace this model mitigate security vulnerabilities effectively and forge a stronger bond with their patients, underpinned by the unwavering protection of their most sensitive information.

Data Insights: The Gold Mine

The ability to harness data insights from owned patient data is a transformative force. Accumulating vast amounts of information unlocks the potential to improve care, predict trends, and fuel long-term growth. 

OneHealthEQ’s approach to data analytics embodies this potential, offering healthcare providers a powerful tool to turn data into actionable insights.

On-Demand Insights

Healthcare providers can tap into meaningful dashboards and reports within hours, not days or weeks. This rapid access to insights allows for swift decision-making and strategy adjustment, ensuring that healthcare services remain responsive to patient needs and industry shifts. 

Diverse Data Environments

OneHealthEQ’s analytics tools are designed to seamlessly gather insights across disparate data environments, merging real-time and historical data analysis. This comprehensive view allows healthcare providers to predict patient care trends, identify areas for improvement, and make evidence-based decisions that enhance patient outcomes. 

Data Control

Giving healthcare providers control of their data is central to OneHealthEQ’s philosophy. This empowers providers to leverage the full potential of analytics, with standout features including autoscaling, secure remote access, and HIPAA compliance. Additionally, the integration of backups, disaster recovery, and downtime protection safeguards against data loss for continuous access to vital patient information.

Operational Efficiency

Automated security monitoring, vulnerability scans, and advanced traffic optimization streamline the healthcare provider’s digital infrastructure, making data management more efficient and less susceptible to disruptions. This optimized approach to data handling not only saves time and resources, but also reinforces the healthcare provider’s ability to adapt to changing healthcare landscapes.

The Imperative of Patient Data Ownership in Healthcare

OneHealthEQ’s pioneering approach offers a comprehensive solution that addresses the myriad challenges of third-party data management. By championing data ownership, healthcare providers can unlock a future where efficiency, security, and patient trust are viable realities. This is more than an investment in technology; it’s a commitment to advancing healthcare in the digital age. Every decision is informed. Every care pathway is secure. And every patient relationship is built on a foundation of trust. 

Take the first step towards securing your patient data and enhancing healthcare efficiency. Contact Zivaro today to discover how OneHealthEQ can transform your data management strategy.

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