Denver, Colo. – August 25, 2010 – Global Technology Resources, Inc. (GTRI) announced today that it has renewed their Cisco Master Unified Communications Specialization. As more and more companies move to make collaboration easier, unified communications becomes a central set of tools for making it a reality. GTRI has a history of providing sophisticated, value-added unified communications solutions to its customers.
The recognition keeps GTRI in elite company; Cisco awards its Master Specialization to channel partners that have the most in-depth technology skills and have demonstrated customer success in selling, deploying and supporting sophisticated Cisco Unified Communications solutions. The Master Unified Communications Specialization is awarded only to Cisco partners having already attained the Advanced Unified Communications Specialization. A stringent set of requirements must then be met for consideration, resulting in an elite few Cisco partners earning the master specialization and even fewer being able to renew.
“The renewal of our Cisco Master Unified Communications Specialization is evidence of GTRI’s expertise and ongoing commitment to help our customers transform cost centers into adaptive workspaces by utilizing unified communications to enhance collaboration,” said Thomas Maier, Director of Unified Communications at GTRI. “This differentiates us as a leading unified communications and network integrator.”
Partners must meet the following requirements to demonstrate their master-level capabilities and customer success track record in order to be considered for the Master Unified Communications Specialization:
- Customer success: Partners must provide, annually, five customer references for successful delivery of integrated, multiple unified communications solutions and applications integration in areas such as contact center, unified messaging, rich media, mobility, and presence solutions.
- Technology expertise: Partners must meet additional technical requirements, such as additional CCIE certified individuals (CCIE-Voice, for example), industry-recognized project management credentials, and Cisco and third-party application integration experience.
- Services capability and methodology: Partners must be able to provide comprehensive services assessment across the Cisco Lifecycle Services phases, including ISO prescribed skills for the operate phase and post-implementation support (with Day 2 troubleshooting and solution optimization).
Even if a partner meets the requirements, achieving the Master UC Specialization is not a guarantee. In order to protect the integrity and value of the specialization, Cisco also requires an annual onsite audit. Partners are asked to provide validation of third-party certifications, proof of specific business processes, and proof of proficiency in unified communications technologies.
In addition to the Master Unified Communications Specialization, GTRI also holds Cisco Powered Managed Services designation and multiple Advanced Technology Partner certifications. GTRI has also received many Cisco awards, including Mobility Partner of the Year for Public Sector, Regional Partner of the Year for Commercial/Enterprise West, and multiple years of Channel Customer Satisfaction Excellence awards.
ABOUT GTRI
GTRI provides industry-leading consulting and technology services that help clients derive real business value from their technology investments. With deep foundations in both networking and data center technologies, we support clients across a broad spectrum of industries with IT strategy, planning, private and cloud architectures, implementation and IT operations. Learn more at dev.gtri.com.
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GTRI is a registered trademark of Global Technology Resources, Inc. Other company and product names may be trademarks of their respective owners.
PRESS CONTACTS
Teresa Kloser
Global Technology Resources, Inc.
303-991-2153
tkloser@gtri.com
