Do you have a system for tracking and managing Cisco alerts that impact your network devices? How time-consuming is the process, and how do you prioritize which alerts to address first? These are a few of the issues that plague network administrators who are tasked with monitoring dozens, even hundreds, of devices to ensure they remain secure and viable.
For those who attempt to stay on top of the matter, the process is usually hit-and-miss and extremely laborious. Tasks include sorting through email notifications, searching the Cisco support site or industry sites, or discovering alerts during a Technical Assistance Center call and then searching for a bulletin that addresses the problem.
We’re sure there is a better way admins could be spending their time. And a way that enables them to easily stay on top of potential security vulnerabilities as well as managing end-of-support / end-of-life devices. The answer is Cisco SMARTnet TotalCare, a next-generation support service that helps you:
- See alerts relative to your Cisco devices and prioritize these alerts
- Manage your support contracts to see what’s covered, what’s due to expire, and if you have any devices not covered
- Identify Cisco products that are reaching end-of-life, end-of-sale, or end-of-support
- Identify what hardware and software is affected
If you’d like to learn more about streamlining your processes for alert management, join Cisco’s Gary Blandino for a live webinar on September 22 at 1:00 PM EDT. This informative session will focus on how to reduce network risk using the automated alert management system provided by SMARTnet TotalCare.
Register for the webinar today.
Learn how SMARTnet TotalCare works with GTRI’s Holistic Service Offering for lifecycle management.
